- Permanent full time position
- Monthly Rostered Day Off (RDO)
- Professional learning and development opportunities
- Generous leave entitlements
- Health and wellbeing initiatives including Fitness Passport
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Banyule City Council is hiring an Operations Administration Officer to play a key role in the Operations team.
The Operations Department is responsible for providing a range of services to Council including the collection of waste and recyclable materials from within the municipality, waste management policy and waste education, the operation of the Banyule Waste Recovery Centre, mechanical sweeping of roads and footpaths, inspection, cleaning and maintenance of pits and drains, clearance of litter bins from shopping centres, cleaning of Council’s toilet blocks and barbeques, the management of Council's plant and fleet and maintenance of Council infrastructure that includes roads, footpaths, shared trails, signs and street furniture.
About the role:
- Provide administrative support and carry out all administrative duties for Operations Centre activities in a satisfactory manner.
- Achieve customer service timeframes and provide high quality customer experiences and support to internal and external customers.
Skills, experience and certificates:
License to operate C class vehicle
Experience in the receipt of and handling of monies at the point of sale
Experience in frontline customer management including conflict resolution
- Experience in working in a time critical administrative role which is required to deliver products and services within set time frames that exceeds minimum standards.
- Capacity to communicate effectively and resolve problems with customers on the telephone or using electronic communication tools.
- Computer literacy inclusive of demonstrated capacity to operate office software including, Word, Excel, Email, and customer databases and electronic registries.
- Demonstrated ability to supervise others and work collaboratively in a team environment.
Willingness to work in the solid waste industry on an industrial site.
Mandatory Pre-employment screenings:
- COVID 19 vaccination certificate
- Police check
- Pre-employment medical
- Psychometric Assessment
- Victorian Driver's License
How to apply:
For more information about this position please access a copy of the position description via the link below to discuss your suitability, we encourage you to contact Mark Siantis (Operations Project Coordinator) on 0403 143 771 or Nicole Lalanne (Senior Team Leader Operations Administration) on (03) 9490 4506 for a confidential conversation.
To apply for this position, please include your resume and cover letter addressing the Key Selection Criteria outlined in the position description.
Please note: applications that do not address the Key Selection Criteria are unlikely to progress.
Applications close: Tuesday 25th July at 11.45PM
Our Culture: Our Staff choose to align their career with Banyule by living the values of Respect, Integrity, Responsibility, Initiative and Inclusion, strong learning and development culture and the positive way we work in partnership with the community.
Banyule City Council is committed to being an Equal Opportunity Employer and Child Safe Organisation, we value inclusion and diversity and encourage people from different and diverse backgrounds to apply. If you have a reasonable adjustment, support or access requirement, we encourage you to inform us through your application or email employment@banyule.vic.gov.au or call Banyule’s People and Culture team on 9940 4235.
Diversity Statement: Our community is made up of diverse, cultures, beliefs, abilities, bodies, sexualities, ages and genders. We are committed to access, equity, participation and rights for everyone: principles that empower, foster harmony and increase the well-being of an inclusive community.
Covid-19 Vaccination Requirements: In accordance with Banyule's Covid-19 Vaccination Policy, this position requires you to be vaccinated against Covid-19. If your application is successful and you are shortlisted for this role, you will be required to provide evidence of your vaccination status.
